Notice of Privacy Practices

The Paragon Privacy Statement explains the types of information provided to us and how it is collected, used, shared, secured and stored when you use any of our services.
Please review this Privacy Statement, as it contains information, terms and conditions that may affect your legal rights and ability to use our services.

How We Use Your Information

Paragon Wound Care uses your personal and health information for the following purposes:

• To provide, coordinate, and improve wound care and related medical services
• To verify your identity and eligibility for care
• To process billing, insurance claims, and payments
• To comply with legal and regulatory requirements, such as health records management and reporting
• To communicate with you about your medical care, appointments, and our services
• To respond to your questions, requests, or complaints
• To conduct quality improvement, training, and internal research (de-identified data only)
• To ensure the security and integrity of our systems and information

Disclosure of Your Information

Paragon Wound Care may share your information in accordance with applicable laws and regulations, including but not limited to:

• Sharing with healthcare professionals involved in your care (e.g., referring physicians, specialists, pharmacists)
• Releasing information to insurers, payers, and billing agents for claims processing and payment
• Reporting to regulatory, accrediting, and governmental authorities as required by law
• Responding to court orders, subpoenas, or legal investigations
• Transferring information to contracted service providers who assist us in delivering our services (e.g., IT support, data hosting, medical records storage), provided they are bound by confidentiality agreements.
• In the case of a business transition (e.g., merger, acquisition, or sale), your information may be transferred as part of the process, subject to confidentiality safeguards

We do not sell your personal information to third parties for marketing or any other commercial purpose.

Protection of Your Information

Paragon Wound Care is dedicated to maintaining the security and confidentiality of your personal and health information through:

• Physical safeguards, such as locked filing cabinets, secure facilities, and restricted access to sensitive areas
• Technical safeguards, including encryption, secure servers, firewall protection, and regularly updated software
• Administrative safeguards, such as staff training on privacy and security, and strict adherence to HIPAA (Health Insurance Portability and Accountability Act) regulations
• Regular review and updates to our privacy and security policies

Despite our best efforts, no security system is completely infallible. In the event of a data breach, we will promptly notify affected individuals as required by law.

Retention of Information

We retain your personal and health information only as long as necessary to fulfill the purposes outlined in this Privacy Statement, and to comply with applicable laws, regulations, and professional standards.

Changes to Our Privacy Statement

Paragon Wound Care may update this Privacy Statement from time to time to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top of this statement will indicate when changes were made. We encourage you to review this statement periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Statement or your information, please contact:

Compliance Officer, Paragon Wound Care
Address: 3750 San Jose Place, Jacksonville, FL 32257
Phone: 904 404 0093
Email: info@paragonwoundcare.com

Our Compliance Officer will respond to your inquiry as promptly as possible.

HIPAA Compliance

Paragon Wound Care is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). We are committed to protecting your health information in accordance with HIPAA’s Privacy Rule and Security Rule. All employees, practitioners, and business partners receive training on HIPAA policies to ensure your information is handled with the utmost care.

Your Consent

By receiving care from Paragon Wound Care, using our website, or otherwise providing your information, you acknowledge and agree to the practices described in this Privacy Statement.

This Privacy Statement is effective as of August 18, 2025.

If you have questions or would like a printed copy of this statement, please let us know. Your privacy and trust are of the utmost importance to Paragon Wound Care. Thank you for choosing us for your care.